Terms of service

Terms of Service

Overview

Welcome to 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™.

These Terms of Service (“Terms”) describe the rules and conditions that apply when you visit, browse, access, or make purchases through our website and online store.

Throughout these Terms, the words “we,” “us,” and “our” refer to 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™.

By accessing our website or using our services, you agree to follow these Terms as well as our Privacy Policy and other applicable policies published on our website.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please do not access or use our website.

Our online store is supported by Shopify, which provides the e-commerce platform that allows us to offer products and services to customers.

SECTION 1 — Website Access & Customer Accounts

By using our website, you confirm that you are legally able to enter into agreements in your place of residence.

When placing an order or using certain features of our website, you may be required to provide information including:

Name and contact details
Email address
Billing information
Shipping information
Payment details

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and any activity associated with your account.

Accounts may not be transferred, sold, or used by another individual without proper authorization.

SECTION 2 — Products & Product Information

At 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™, we make every effort to display our products accurately.

However, please understand that:

Product colors may appear differently depending on your screen settings
Product images may vary slightly from the actual item
Product availability, descriptions, and pricing may be updated without notice

We reserve the right to modify, discontinue, or limit product quantities at any time.

We do not guarantee that every product description, image, or feature displayed online will perfectly match your expectations.

SECTION 3 — Orders & Purchases

When you submit an order, you are making a request to purchase products from us.

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

We reserve the right to:

Decline or cancel orders
Limit quantities purchased
Correct pricing or product information errors
Contact customers regarding order issues

Please carefully review your order details before completing checkout.

Orders may only be returned or refunded according to our Return & Refund Policy.

Products purchased through our website are intended for personal use and may not be purchased for unauthorized resale or commercial distribution.

SECTION 4 — Pricing & Payment Information

All prices displayed on our website are subject to change without prior notice.

The final price charged will be the amount shown during checkout confirmation.

Unless otherwise stated, customers are responsible for applicable:

Taxes
Shipping fees
Customs charges
Import fees

You agree to provide accurate payment and billing information when completing purchases.

By submitting payment information, you confirm that:

You are authorized to use the payment method provided
Your payment information is accurate
You accept all charges associated with your order

SECTION 5 — Shipping & Delivery

We work to process and deliver orders as efficiently as possible.

However, delivery dates are estimates and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs processing
Events outside our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility is subject to the carrier’s handling process.

Please review our Shipping Policy for complete delivery information.

SECTION 6 — Intellectual Property Rights

All content available through our website, including but not limited to:

Brand names
Logos
Images
Product descriptions
Graphics
Videos
Website design
Written content

is owned by or licensed to 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™ and protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, or use our content without prior written permission.

SECTION 7 — Third-Party Services

Our website may include access to third-party services, applications, or links.

These third-party services are provided independently and may have their own terms and privacy policies.

We do not control or guarantee the availability, accuracy, or performance of third-party services.

Any use of third-party resources is at your own discretion and risk.

SECTION 8 — Shopify Platform

Our store operates through Shopify’s e-commerce platform.

Shopify provides the technology that allows us to sell products and manage online transactions.

However, purchases made through our store are transactions directly between you and 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™.

Shopify is not responsible for products purchased from our store, customer interactions, or any disputes related to transactions between customers and our business.

SECTION 9 — Privacy & Personal Information

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide services, complete transactions, and improve customer experiences.

SECTION 10 — Customer Feedback

If you provide reviews, comments, suggestions, photos, or other feedback, you grant 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™ permission to use, display, and share such content for business and promotional purposes.

You confirm that:

Your feedback is truthful
You own the rights to the content submitted
Your submission does not violate any third-party rights

We reserve the right to remove content that violates our policies or applicable laws.

SECTION 11 — Errors & Updates

Occasionally, our website may contain errors, including incorrect product details, pricing, availability, or promotions.

We reserve the right to correct information, update content, or cancel affected orders when necessary.

Changes may be made at any time without prior notice.

SECTION 12 — Prohibited Activities

You agree not to use our website for unlawful purposes or activities that may harm our business, customers, or systems.

Prohibited actions include:

Attempting unauthorized access
Uploading harmful code or viruses
Misusing website content
Collecting customer information without permission
Providing false information
Interfering with website operations

We reserve the right to restrict access or terminate accounts that violate these Terms.

SECTION 13 — Disclaimer

Our website and products are provided on an “as available” basis.

While we strive to provide accurate information and quality products, we do not guarantee that:

The website will always operate without interruption
All information will always be error-free
Products will meet every individual expectation

Your use of our website and products is at your own discretion.

SECTION 14 — Limitation of Liability

To the maximum extent permitted by law, 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™ and its partners, employees, suppliers, and service providers shall not be responsible for indirect, incidental, or consequential damages arising from:

Website usage
Product purchases
Service interruptions
Third-party services

SECTION 15 — Indemnification

You agree to protect and hold harmless 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™ from claims, damages, or expenses resulting from:

Violation of these Terms
Misuse of our website
Violation of applicable laws or third-party rights

SECTION 16 — Severability

If any section of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

SECTION 17 — Entire Agreement

These Terms, together with our website policies, represent the complete agreement between you and 𝒍𝒖𝒄𝒌𝒚𝒔𝒍𝒊𝒎𝒍𝒂𝒃™ regarding your use of our services.